Call Ahead to Determine Your Insurance Plan Coverage

Please call ahead to confirm insurance coverage. If you do not have a PPO, you may require seeing your primary care physician first and obtain a referral. Some healthcare plans require you to obtain pre-authorization prior to your visit.

Hawaii Insurance Plans that Do Not Typically Require PCP referral or Prior Authorization

HMSA PPO
HMSA Medicare Advantage
Ohana Medicare
Medicare
HMAA
UHA
MDX

Hawaii Insurance Plans Require Prior Authorization from your PCP

Veteran’s Affairs (VA)

Tricare Prime

Hawaii Insurance Plans Require PCP Referral

HMSA HMO
HMSA Quest
Alohacare
Ohana-Medicaid
UHC-Medicaid
HMA HMO

For patients without healthcare plans, we do have cash plans available as well as CareCredit. If you do not plan to pay with insurance, please call ahead to determine how much you will be responsible prior to your visit. We can help determine how much your visit will cost.

Patients are responsible for payment of their co-payments and fees that are not covered by insurance. We accept personal checks, Visa, and Mastercard.

Worker’s Compensation (Workman’s Comp), Third Party Liability, No-fault insurance, and Auto-Related Injuries

We accept worker’s compensation, third-party liability, no-fault insurance, and auto-related patients. Please make sure you have all of your documentation and prior-authorization set up prior to your appointment. We cannot get started until after your claim has been filed.

You will need the following information:

• Nature of the injury
• Injury date
• Policy Number
• Employer name
• Worker’s Compensation Company
• Adjustor’s Name
• Phone f Adjustor
• Fax for Worker’s Compensation
• Also, please bring any other insurance you have.



If you would like to be seen for separate problems at the same time as your visit – you will need to be booked for two appointment spots. This is because worker’s compensation and third-party liability companies will only allow us to bill for the treatment of conditions that you have been pre-authorized. Please let the staff know when you set up the appointment before arriving at the office.